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Safe together through the winter
Safety during summer holidays!
We would be pleased to welcome you at Hotel Alpenrose in Au where you can dive into a magical summer wonderland with unique nature, inspiring culture, charming traditions, blissful enfjoyment and on top of this we do our utmost to ensure a carefree, and above all safe, holdiday for you.
What a joy! Hotels and inns, restaurants, cable cars, swimming pools, museums, theatres and many other cultural, sports and leisure facilities are open again for you.
Vorarlberg has adopted wide-ranging measures to ensure your safety when on holidays: hygiene concepts, regular corona tests for guests, tourism employees and locals, client registration to allow for tracing possible infections, free corona cancellation insurance and flexible cancellation terms offered by hotels and inns will let you enjoy your holidays without worries.
It might be your wish to spend an untroubled and safe summer holiday at the same time. We feel the same way. Healthiness takes center stage at the moment and we take it seriously, as we are responsible for our guests and our team.
We are part of the “Safe Hospitality” initiative and are taking the following preventative measures:
- ✓ We work with face masks
- ✓ We observe social distancing
- ✓ We measure our temperatures daily
- ✓ We are regularly tested
We strictly follow the recommendation of the international and local health authorities.
You will find more information about visiting vorarlberg safely here.
JUST IN CASE:
BOOK SAFELY WITH FREE CANCELLATION INSURANCE
Relaxed booking – free Covid-19 cancellation insurance
So that you can book your planned winter holiday with confidence, the Vorarlberg State Tourist Board has conclude a Covid-19 cancellation insurance for all guest bookings in Vorarlberg with arrival until 31 October 2021. This means that your booking in Vorarlberg is also insured against the risk that conventional cancellation insurances usually don’t cover.
This Covid-19 cancellation insurance is automatically valid for all existing and future bookings with arrival until 31 October 2021 in case of Covid-19 illness or officially ordered personal quarantine with you or your family members in the common household before the start of the trip.
No further action is required on guests part or on the part of the accommodation for the insurance coverage to be valid. The only prerequisite is proof of booking confirmation, cancellation invoice including cancellation scale overview as well as official/medical confirmation of illness to Covid-19 or official quarantine noticfication for the time of travel commencement.
RECENT INFORMATION REGARDING ENTRY TO AUSTRIA
Otherwise, the Austrian General Terms and Conditions for the hotel industry (GTCH) apply as agreed.
At your favourite spot at Hotel Alpenrose there are disinfectant dispenser all over the place for daily use of our guests. The rooms and studios are cleaned with high thoroughness and disinfectant.
On site: Corona testing as simple as brushing your teeth
Vorarlberg is the “testing world champion”. Nowhere else were more people tested for coronavirus than here. The 400,000 residents of Vorarlberg had themselves tested for the virus more than 2 million times in recent months. Employees in tourism are also regularly tested. This added safety is something you can also benefit from during your holidays.
You can always make a test in the hotel (valid for 24h), all those test are free of charge!
SPA - FEEL-GOOD-MOMENTS FOR OUR GUESTS
Even now the Feel-good-moment is more important for your relaxation than before. We strictly follow the recommendations to be able to keep our Spa area open for the utmost possible feeling of enjoyment and relaxation of our guests. During your stay at Hotel Alpenrose our team at the reception will inform you about the instructions and recommendations.
TOGETHER WE WILL CONSIDER THESE RECOMMENDATIONS!
We try to keep 1 metre distance from other people.
We unfortunately have to abstain from shaking hands and hugging and smile instead.
We wash our hands multiple times a day with soap and water for at least 30 seconds and use disinfectant.
We sneeze or cough in the crook of our elbow or in a handkerchief.
We wear a face mask in all public hotel areas at all times.
What we would kindly ask you to do: In the event of symptoms of illness, we request that you do not make your trip. If there are symptoms during your stay, please notify us immediately. We ask you to follow the instructions of our staff. We ask you to wear your mask in all public hotel areas at all times.
Above all, we wish you the best of health as well as a pleasant stay at Hotel Alpenrose.
Yours, The Moosbrugger Family